Real Results From Real Clients
Measurable outcomes from enterprise and mid-market organizations across South Africa.
We measure success in retention lifts, conversion gains, and revenue impact. These case studies show how research-driven CX, UX, and market insights translate into business results.
Filter by Category
Wagieda P | Sanlam Corporate
Discover how Sanlam, a centennial beacon in financial services, collaborated with Interact RDT, pioneers in behavioral insights. Together, they decoded the African financial psyche, crafted a unified client journey, and deepened market trust.
Liesel L. | Insights Manager
As a global oil and gas titan, BP seeks precision in not just its core operations but also in understanding its customer touch-points. By collaborating with Interact RDT, BP embarked on a multi-faceted research journey, gaining unparalleled insights into customer experiences and brand perceptions.
Iacob A. | Brand Manager
In the volatile realm of FMCG, understanding your brand's health is paramount. Aldor, a confectionery frontrunner with roots in South America and South Africa, found its beacon in Interact RDT. Join us as we unwrap the collaborative tale that blends research mastery with confectionery magic, resulting in a recipe for success.
Sivy P. | Senior Manager
In a rapidly shifting entertainment landscape, MultiChoice sought a deeper understanding of its vast viewer base. Partnering with Interact RDT, they embarked on a comprehensive journey, fusing quantitative analytics with qualitative insights to refine content strategies and enhance user experiences.
Laura K | Digital Strategist
In a world that's increasingly digital, Media24, an African media giant, identified the need for real-time audience insights. The solution? Forum24. A cutting-edge bilingual digital panel crafted through a trailblazing collaboration with Interact RDT. From immediate feedback to fostering brand loyalty, discover how Media24 leverages this tool for success.
Graham E. | Divisional Directyor
The digital age demands flawless online interactions. When Liberty, a premier financial institution in South Africa, aimed to perfect its user experience and customer journey, the choice was clear: Interact RDT. Journey with Graham Easton as he recounts a collaboration defined by professionalism, invaluable insights, and grounded realism.
Marilyn S | Customer Insights Manager
Vodacom, a leader in telecommunications in Africa, has partnered with Interact RDT for half a decade. This endorsement by Marilyn Singh, Manager of Customer Insight at Vodacom, attests to the value and trust between the two entities.
Desire W. | Marketing Manager
When Hippo Comparative Services aimed to elevate their digital platform's user experience, the choice was clear: Interact RDT. Through meticulous analysis, unwavering commitment, and transparent communication, this collaboration transformed Hippo's website into a beacon of user-centric design. Dive into a tale of expert collaboration, enhanced usability, and unparalleled customer satisfaction.
Marilyn S | Customer Insights Manager
In the intricate labyrinth of online banking, usability stands as the cornerstone of customer satisfaction. When Louis Blom, the esteemed IT Executive and CIO of Standard Bank, needed an expert hand to shape the bank's digital transformation, Dave emerged as the beacon. Dive into the endorsement that celebrates Dave's prowess in weaving IT and user experience into a seamless tapestry.