How Do We Improve UX
& Create Engaging Digital Products?
We immerse ourselves in your business and engage with your users and employees to understand what the ideal user experience should be. We then develop a strategy for the transformation of your digital service or product. Finally, we help you execute on it.
An Expert Assesses Your Interface
Our experts will consult with you and review your interface to better understand its objectives, functions and known issues. We will put together a research plan and will also determine the best UX methodology to use in order to accomplish your goals.
Where Is The User Experiencing Issues?
To understand this, we recruit users applicable to your target market and specific needs. This is where the fun starts! We put these users in front of your interface and observe their
Our Favoured Approaches:
- Paper Prototype Testing
- Quick Function Testing
- Agile Testing
- Usability Testing
Where The Magic Happens
Once we have concluded the tests, our researchers measure performance by analysing multiple metrics, such as task times, task success rates, mouse clicks, etc. Most importantly, they will determine what went wrong and provide insights into your user’s overall behaviour.
Useful and Useable
Once our analysis is complete we provide you with recommendations that are understandable, clear and concise. The recommendations are grouped into relevant categories and sorted by ease of implementation.
A New Perspective
From The Outside In
Interact RDT’s team of UI and UX experts provide valuable UX feedback to improve the user experience. We also conduct engaging workshops with your teams to help you implement changes identified within the user testing process.
You will have an Interact expert at your disposal to help you craft memorable experiences that meet both user and business objectives. This will be the same person that conducted user testing, so they will already be very familiar with the behaviour of your users.
UX Is Not UI
Unlike many agencies who often overlook the vast differences between UX and UI, our team of specialist UX researchers focus on one thing: your user, and crafting custom experiences that will satisfy their needs. This prevents other departments derailing the UX design process and provides you with a pure UX expert opinion you can trust to carry your interface to the next level.
It’s Scalable & Cost Effective
Saving You Time & Money
Our resourcing ensures that your business can scale without having to increase permanent headcounts. It also allows
Typically, project-by-project resourcing is more expensive than a fixed-term retainer. Booking time in advance saves money, compared to budgeting projects one at a time. A retainer also negates scope-creep issues from a time and budget perspective because our resource is based on-site.
Clients That Have Conducted UX Projects With Us
Create an engaging user experience. We’ll show you how.
Learn More About User Experience
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As a user experience specialist might tell you, agile doesn’t combine well into the UX environment. Vice versa too. Logistically speaking these statements are true, but not in every circumstance. User stories can be so beneficial to the outcome for the end-user, and...
User experience is always going to have a place in the world of marketing. Putting the user first and considering their journey and experience of your product or brand is an essential component of business success, but have you ever considered how effective your user...
Our Popular UX Solutions
- Information Architecture Design
- Wireframe Design
- Graphic Design
- UI & Functional Specifications
- UI Prototyping
- Expert UX Reviews
- Competitor Reviews
- Online Usability Testing
- Paper Prototype Testing
- A/B Testing