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Is Your CX BS?

Is Your CX BS?

Aligning CX and Business Goals Business Objective or Better Sameness? Every business needs customers. Customer expectations are ever increasing. So, it’s not surprising that...

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Ebooks.

Ebook: Creating A Memorable Brand Experience

Ebook: Creating A Memorable Brand Experience

Today’s customer is over-stimulated with marketing material fed to them by social media, mobile applications, email, TV, radio etc. It is therefore imperative that your brand stands out and is memorable. If you want to get customers talking about your brand the best...

Ebook: What It Takes To Build A Strong Brand Identity

Ebook: What It Takes To Build A Strong Brand Identity

A brand identity is a way to differentiate yourself from competitors but it goes beyond your logo and style guide. It can a create a space for customers to form emotional connections and a loyal relationship to the brand should they identify with the brand message....