Actioning a DE&I society for South African women with contributions by Kgomotsego Chiri, Account Manager, InteractRDT & Nthabiseng Mabusa, Fieldwork Services Manager,...
Employee Experience Insights.
Endless insights into our world of experience magic.
Employee Experience: In With The New
What you need to know about employing a young workforce June is Youth Month, which means we’re celebrating fresh ideas, new-world skills, and future leadership. But Youth Month...
Make A Space In Your Space
Using cultural diversity to create real room for your employees Cultural diversity in the workplace is a hotter topic than ever. We’ve always lived in a big wide world, with...
Send In The Unicorns
To get digital right, you need the right people. The global pandemic sped up the inevitable, which was the move towards digital experiences and digital expectations. But the...
RECENT POSTS
Is brand experience (BX) just a fancy new name for customer success?
And how has BX changed post-pandemic? Every business wants to be the bee’s...
A Brand They Can’t Refuse
How to build a bulletproof brand experience this November You know the year...
Loyalty wanted: dead or alive
Are loyalty programmes the holy grail of customer experience (CX) and the...
Should suppliers be part of your customer experience (CX) strategy?
How improving supplier CX benefits your business Let’s begin with the tough...