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Using Customer Support Data To Uncover Trends

Your support team could be the holy grail of market research, but you just don’t know it yet. If you think about it, it’s a direct line to your customers and they’re usually giving you the gold on what it is they’re battling with or unhappy with. In some instances,...

Retail Trends And Predictions For 2019

The New Year brings with it the opportunity to unveil new predictions related to retail trends. Staying ahead of the curve is reliant on being on top of market expectations and anticipating how trends and forecasts will affect your retail business. Tapping into the...

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