Highly Accurate User Feedback
Inside Usability Testing
We use our state of the art facilities, equipment and software to test usability and user experience. Usability testing is particularly valuable because it tests real users in a controlled environment, making it both authentic and reliable.
We use a variety of testing methodologies, including SUS (System Usability Scale), First Click Testing, 30 Second Tests and many more best practice approaches. Tests are based on your specific context and requirements to ensure you meet your objectives.
The Process of Usability Testing
Typically a user will be briefed and given a set of tasks to complete. An observer then notes the user’s actions and reactions when completing the test, all while specialised software records their every interaction on your interface.
In a test environment users may get nervous or confused, which is why we have trained facilitator conducting the tests. Trained facilitators put the user at ease and ensure that the test stays on track, allowing the user to complete the tasks without distraction.
World Class Facilities, Equipment & Software
Testing is Reliable & Authentic
Records User Behaviour & Interactions
Facilitated by a Trained Professional