online and in real-time
One of the best ways to re-enforce customer experience is through events, corporate sponsorships and other
live brand activations. However, the financial return on these events is often not measured at all. Onsite Insights
was developed to combat this issue.
Our field agents mingle with event attendees using iPads rather than paper based questionnaires. It makes the process more engaging for attendees, and allows for surveys to be compiled as data, online and in real-time.
We capture quantitative data and anecdotal responses; as well as the specific demographics of attendees. We also split the event into experience zones that can be measured individually or overall.
detailed measurement of the experience
We create a targeted analysis of the attendees and event mechanics, as well as detailed measurement of the factors that contribute to the experience at the event.
With Onsite Insights, management and measurement go hand in hand, as our clients have the opportunity to improve aspects of an event while it’s happening, in addition to receiving a detailed presentation or report once the event has passed.
Event Is Divided Into Experience Zones
Experience Captured In The Moment
Tech Savvy, Engaging Approach To Research
Provides Real-Time Feedback & Data