Computer Assisted Telephonic Interviews
A Breath Of Fresh Air
Telephonic interviewing tends to be dull, uninteresting and unwanted; but our aim as a Customer Experience Consultancy is to deliver telephonic interviews and surveys that are fresh, engaging and relevant to our respondents.
Our call centre staff are trained to pick up insights, and to facilitate useful discussions. They also make the experience a pleasant one for the people being interviewed.
Using Tech To Make Things Simpler
We’re able to record responses and generate data from telephonic interviews and surveys, using our online Feedback and Management software, in real time.
We also offer telephonic mystery shopping, where our call centre staff enquire about products, services and general customer care as though they were enquiries from a real customer.
Engaging & Refreshing Approach
Trained Call Center Staff
Simultaneous Response Capturing Online
Real Time Feedback & Reporting